Genetic defects are covered for one year. Parasites aka worms, fleas, cherry eye ,warts etc & general doggy stuff is not covered as these are normal dog related issues. Before we will replace a puppy, we require written examination report from a licensed veterinarian (not a teaching facility). The report must state that genetic defect clearly exists and be accompanied by all documentation and tests we deem necessary, autopsy, X-Rays, MRI's etc... If there has been loss of life, we do require a toxicology report. The buyer must contact the seller immediately if problems are found by their Vet. It is understood by all parties that no refunds will be given.
We take video and have a well puppy check on all our babies. If you come to us days after you pick up the puppy and tell us there are major issues I will require you to prove it with testing from an unbiased Vet. We do this because not only do we take great care to ensure no problems exist but some are friends with their vets on a personal level (know their wife etc.). and accidents happen (We had this happen, the pup was dropped and they accused us of selling them a sick puppy). You are asking us to replace a several thousand-dollar pup. It would be to all our benefit to resolve this with an outside opinion and tests. We expect any test to be sent directly to us from the Vet, not you. You can keep a copy. We also request it be made clear we can speak to the Vet about the pup without question. If any of buyer warranty requirements are not done in a timely manner say months instead of a few weeks you will get one reminder then we will consider the matter closed. Refusing to provide pictures or video on request will have the same result. If your puppy is found to have a life-threatening congenital defect, he/she must be returned to us unless otherwise agreed, shipping charges will be the responsibility of the buyer. The AKC papers get returned to us either way unregistered, no exceptions. If a replacement puppy is deemed necessary, the puppy will be from our next litter. With breeding we cannot give a timetable on this. You can only get a male if your pup was a male. No pick of litter. If you pick from a more expensive breeding, you will need to pay the difference in price including the deposit which is nonrefundable.
No dog parks, no exposure to other animals besides your own, please do not take the puppy outside on the grass until vaccines have been completed Parvo is carried by so many animals and can live for 2+ years on anything an infected animal touches including birds feet. Kennelsol is the preferred cleaner to help kill this and most other viruses. Use 2 ounces per gallon of water (9 ounces per gallon against canine parvovirus and Rabies Virus) for a minimum contact time of 2 minutes to kill SARS-CoV-2 or for 10 minutes to kill all organisms listed on the label in a single application. If there is not an up-to-date vet record showing you have gotten all vaccines, worming’s and general vet care in a timely manner then this warranty is void.
Feed raw food at your own risk. We do not use it unless we have made it ourselves from meat purchased at the butcher and other ingredients added by us.
Sincerely,
Bos-n-Bull Kennel